How to Cancel a Course

If you need to cancel your course

We require a minimum amount of people to attend a course in order for it to run effectively. Should you book a course and then decide that you cannot attend those dates or wish to cancel, we offer the following: 

·       More than 14 calendar days before the course start we can offer a full refund or full credit against that value for a future

course date. 

·       Between 14 and 7 days before the course start we can offer a 50% refund or full credit against that value for a future course date. 

·       Less than 7 days notice we can offer a 25% refund or full credit against that value for a future course date. 

To cancel please contact our team on 0800 1125 911, they will discuss the next steps or find a replacement course for you.

If 40 North UK needs to cancel the course

We endeavour to not cancel any training course that you book, however, in order for certain courses to run we require a minimum number of participants as team working is often integral to the learning outcomes. Should we have the need to cancel a course you have booked we will contact you as soon as possible. 

You can choose:  

·       A full refund 

·       Alternative dates 

·       A credit for future bookings