Swift Water and Flood First Responder (DEFRA Mod 2)

We are based at the following address:

N19A Tursdale Buisness Park

Tursdale

Durham

DH6 5PG

What 3 Words location: ///amicably.hotspots.imply

You must be a confident and competent swimmer 

Minimum age: 18 

If you need to cancel your course.

We require a minimum amount of people to attend a course in order for it to run effectively. Should you book a course and then decide that you cannot attend those dates or wish to cancel, we offer the following: 

• More than 14 calendar days before the course start we can offer a full refund or full credit against that value for a future course date. 

• Between 14 and 7 days before the course start we can offer a 50% refund or full credit against that value for a future course date. 

• Less than 7 days notice we can offer a 25% refund or full credit against that value for a future course date. 

If 40 North UK needs to cancel the course.

We endeavour to not cancel any training course that you book, however, in order for certain courses to run we require a minimum number of participants as team working is often integral to the learning outcomes. Should we have the need to cancel a course you have booked we will contact you as soon as possible. 

You can choose:  

• A full refund 

• Alternative dates 

• A credit for future bookings 

The following facilities are avaialble on site:

• Free parking

• Toilet and shower facilities

• Kitchen facilities (basic food preparation area and microwaves etc)

• Canteen/rest area

• Washing and drying machines for PPE

• PPE is available if you do not have your own (excluding safety shoes)

Drugs & Alcohol 

40 North UK operates a zero tolerance to drug and alcohol when participating in our training courses. 

If it is suspected that you are under the influence of drugs or alcohol you will be asked to participate in a drug and alcohol saliva test to ensure your safety and that of other students and faculty. 

If you decline to participate in the test, you will not be able to proceed with the training course and no refund will be given. 

If you provide a positive test, a further test from a separate batch number can be offered. If this is declined or both tests are positive you will not be able to proceed with the course and no refund will be given. 

Bullying, harassment or inappropriate behaviour 

40 North UK operates a zero tolerance approach to bullying, harassment, inappropriate, violent or threatening behaviour. Should you conduct yourself in this manner you will not be able to proceed with the training course and no refund will be given. 

40 North Certification

Valid for 3 years